Xerox Copier: Installation (Mac and Windows)

Issue

• I can't print to my department's copier
• My department's copier doesn't show up in my printer list
• I need to add a Xerox copier to my computer
• How do I connect to the new copier?
• Copier is missing from Printers and Scanners

Environment

• Duquesne University Xerox multi-function copiers

Resolution

Note: Your department's copier should be installed on your computer automatically. Try printing to the copier before following any of the steps below. After connecting, print a test page to confirm the setup worked.

Windows 11

In most cases, your department's Xerox copier appears automatically in your Printers & scanners list. If it doesn't:

1. Find your copier's name on the sticker attached to the copier.
2. Click the Search icon in the bottom-left corner of the screen.
3. Type \\xprint\ followed by the copier name (for example, \\xprint\CopierName).
   • Use the backslash ( \ ), not the forward slash ( / ).
4. Select the copier in the search results to connect.
5. Print a test page to confirm the copier is working.

macOS

1. Open Finder.
2. Select Applications in the left sidebar.
3. Double-click Self Service to open it.
4. Select Xerox Printers on the left side of the Self Service window.
5. Your department's copier will appear automatically. Click Install.
6. Print a test page to confirm the copier is working.

Copier accounting codes (macOS only): If you use a copier accounting code, you'll need to manually add the code to your device.