Overview
DuqNet Internet of Things (IoT) is a wireless network designed for gaming and streaming devices. Students living on campus can register up to four devices that do not support WPA2 Enterprise authentication, including devices such as Apple TV, PlayStation, Roku, Xbox, and similar entertainment devices.
Streaming devices connected to DuqNet IoT must be controlled using their respective remote controls. DuqNet IoT is intended solely for recreational use and is not designed for computers, smartphones, tablets, or other devices requiring access to University resources. Access to academic and administrative systems is not available on this network.
Important Notes
- DuqNet IoT is available only to students living in University residence halls.
- You must be connected to DuqNet using your student credentials to access the IoT registration portal.
- Students may register up to four eligible devices.
- Wired (Ethernet) connections are not available in residence halls.
Issue
- Registering gaming or streaming devices on DuqNet IoT
- Managing registered IoT devices
- Troubleshooting DuqNet IoT connection issues
- NAT Type 3 restrictions affecting online gaming communication
Environment
Resolution
DuqNet IoT Privacy Warning
Duquesne University provides network services for the Internet of Things (IoT). This network, DuqNet IoT, is an unsecured, open network and should not be used to transmit personal, academic, university, financial or legal data that is restricted or internal data per the University's data governance service requirements. Duquesne University is not responsible for malicious theft or interception of data transmitted over this wireless network.
Individuals using this network should be sure that their device is protected, preferably with antivirus software, and is updated with the most recent security patches and updates. Duquesne University assumes no responsibility and shall not be liable for any loss of data, damage or viruses and malware that may infect your device on account of access to the IoT network.
This network is for the use of authorized university affiliates only. Anyone using this network expressly consents to network monitoring and is advised that if monitoring reveals possible evidence of illegal activity or violation of University policy, systems personnel may provide the evidence of monitoring to University authorities and/or law enforcement officials. You are solely responsible for your Internet use.
Step 1: Register a Device on DuqNet IoT
Note: The DuqNet IoT registration page is available only while connected to DuqNet with a student account.
- Connect a computer or mobile device to the DuqNet wireless network.
- Navigate to the DuqNet IoT registration portal.
- Sign in using your MultiPass username and password.
- Select Create Device.
- Enter a descriptive name for the device.
- Example: John Smith's PlayStation 5
- Locate and enter the device's wireless MAC address.
- Select the checkbox indicating agreement with the service requirements.
- Click Create Device.
Step 2: Connect a Registered Device to DuqNet IoT
After successfully registering the device:
- Open the wireless network settings on the device.
- Select DuqNet IoT from the list of available wireless networks.
- Wait for the device to establish a connection.
- Verify that the device has internet access.
Step 3: Manage Registered IoT Devices
- Sign in to the DuqNet IoT registration portal.
- Select Manage Devices.
- Select the device you want to manage.
- To edit the device:
a. Click Edit.
b. Update the device name or MAC address.
c. Click Update Device.
- To remove the device:
a. Click Remove.
b. Select Delete Account.
c. Click Make Changes.
FAQ
What do I need to register a device on DuqNet IoT?
You will need your device's wireless MAC address to register it for use on DuqNet IoT.
How do I find my device's wireless MAC address?
Below are instructions for finding the wireless MAC address on the most common IoT devices:
Amazon Fire Stick
- From the main menu, select Settings.
- Select System.
- Select About and navigate to the Network section.
- Locate the device's MAC Address (Wi-Fi).
Apple TV
- From the main menu, select Settings.
- Select General.
- Select About.
- Locate the Wi-Fi Address.
PlayStation 4
- From the home screen, go to Settings.
- Select System.
- Select System Information.
- Locate the device's MAC Address (Wi-Fi).
Roku
- From the Roku home screen, select Settings.
- Select About.
- Locate the device's Wireless MAC Address.
Xbox One
- From the home screen, go to My Games & Apps.
- Select Settings and then All Settings.
- Select Network and then Network Settings.
- Select Advanced Settings.
- Locate the device's Wireless MAC Address.
What devices do not work on DuqNet IoT?
The following devices will not work on DuqNet IoT:
- Google Home, Home Mini and Chromecast
- Smart bulbs, such as Philips Hue.
We have seen limited success connecting Amazon Alexa devices to DuqNet IoT.
Essentially, any device that needs to be set up using a phone will not work on DuqNet IoT.
Why am I unable to talk to my friends online when playing certain games?
IoT network traffic leaves Duquesne University under a single Network Address Translation (NAT) IP address. Duquesne University uses a NAT Type 3 (strict) which limits some of the functionality of online gaming found on a non-enterprise network. A possible workaround is to do a party chat outside of the game you are playing.
I registered my IoT device but it will not connect to the DuqNet IoT network. What should I do?
If your device does not connect to DuqNet IoT shortly after registering it, restart the device and try connecting again. If it will still not connect after restarting, verify you entered the correct MAC address for your device.
Will I ever need to re-register my devices on DuqNet IoT?
Yes. Before the start of the fall semester, CTS will remove all MAC addresses from the DuqNet IoT database. This allows CTS to manage the DuqNet IoT service, remove old devices that no longer connect to IoT and increase authentication speed for DuqNet IoT users.