How To: Install GlobalProtect from Off-Campus

Description

This document provides instructions for installing the GlobalProtect VPN client on a University-managed Windows or macOS device while away from campus.

Note: Before using GlobalProtect, you must enroll in Duo multi-factor authentication using a mobile device with the Duo Mobile app installed.

Steps

  1.  Go to https://gp.duq.edu
  2. Sign into the Duquesne University GlobalProtect VPN Portal using your MultiPass username and password
    A screenshot of the gp.duq.edu portal
  3. Select the appropriate download based on your University-managed device's specifications
    Screenshot of the Download Page on the GlobalProtect VPN Portal
  4. After the download completes, open the file to install GlobalProtect VPN
  5. After GlobalProtect VPN is installed, you will be prompted to enter a portal address. Type gp.duq.edu and then click Connect
    A screenshot of the GlobalProtect launch window with gp.duq.edu entered into the form
  6. In the GlobalProtect Sign In window, enter your MultiPass username and password and then click Sign In
    GlobalProtect VPN Sign In screen
  7. Approve the Duo Push sent to your mobile device for "DU Remote Access"
  8. You are now signed into GlobalProtect VPN!
    A screenshot of the GlobalProtect window, with a globe and a checkmark, reading "Connected"

 

Note

You will need to use your VPN on your University-managed computer to remotely access the following resources:

  • Banner Admin Pages
  • Banner Document Management (BDM)
  • Cognos
  • DU Photo Roster
  • Internal shared drives (ex. Einstein, CIFS)
  • Kronos

A VPN connection can only be established from an off-campus location.

 

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Related Services / Offerings (2)

GlobalProtect Virtual Private Network (VPN)
GlobalProtect is the University's VPN client.
Wi-Fi Network
Fast and secure network access provided on Duquesne's campus and secure access to restricted University resources and applications while on or away from campus. This includes the DuqNet-IoT wireless network used to connect non-compute devices to Wi-Fi.