Adobe: Uninstall Options

 

Issue

I'm unable to install an adobe product.
I'm having trouble un-installing an adobe product

Environment

Adobe Software

Resolution

  1. Remove all Adobe apps installed on the machine. 

  2. Remove any remaining Adobe folders from the machine.

    • Windows:
      C:\Program Files\Adobe
      C:\Program Files\Common Files\Adobe
      C:\Program Files (x86)\Adobe
      C:\Program Files (x86)\Common Files\Adobe
      C:\ProgramData\Adobe

    • Mac OS:
      /Library/Application Support/Adobe
      ~/Library/application Support/Adobe

  3. Run the Creative Cloud Cleaner tool on the machine:
    https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

  4. Restart the machine.

  5. Install the Creative Cloud Desktop app from:
    https://creative.adobe.com/products/download/creative-cloud