How To: Stop a Zoombombing

Description

A Zoombombing is a type of harassment using Zoom by which an unwelcome individual or group of individuals interrupt online meetings with disruptive sound and video. This article will explain how to stop one as it happens.

Steps

Take back control of your meeting

  1. Mute all participants and Disable the ability for participates to unmute themselves:
    • a. Open Manage Participants
      A screenshot of the Zoom Toolbar with Manage Participants highlighted
    • b. Click Mute All
      A screenshot of the Zoom manage participants dropdown with Mute All highlighted
    • c. Uncheck Allow Participants to Unmute Themselves
  2. Verbally tell your participants:
    • a. That your meeting has been Zoombombed and that they should be patient while you handle the situation.
    • b. They should not leave the meeting as they will not be able to re-enter when you resume.
  3. Use the Security button to:
    • a. Lock the meeting so no one new can enter
    • b. Uncheck the option to allow participants to Share Screen
    • c. Uncheck the Chat feature
    • d. Remove the intruding Participants
      A screenshot of the Security tab in the Zoom Toolbar

You have now regained control and can continue your meeting

  1. Enable Chat
  2. Allow participants to un-mute themselves
  3. If needed, allow participants to share screen
  4. DO NOT simply unlock your meeting, as your meeting has been compromised. You can:
    1. Leave your meeting Locked OR
    2. Enable the Waiting Room as your meeting location has been compromised
      Learn more about the Waiting Room

After the meeting has ended

  1. Review and implement best practices for maintaining Zoom privacy to learn how to protect future Zoom meetings.
  2. Visit https://duq.edu/zoom for more information on using Zoom.
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Zoom is a video conferencing platform that can be used through a computer desktop or mobile app, and allows users to connect online for video conference meetings, webinars and live chat.