Microsoft Office: Personal Computer Installation

Issue

• How to install and activate Microsoft Office on a personal computer.

Please Note: Part-time staff and part-time faculty do not have access to download and install Microsoft Office but can still access these same applications through their Duquesne email. For more information please follow this link: Article - Microsoft Office Web Applic...

Environment

• Windows or macOS personal devices

Resolution

1. Go to duq.edu/mail and sign in with your MultiPass credentials.
2. Click on the Apps Tab on the top left corner.
3. Click the More Apps icon at the bottom of the left-side menu.
4. On the next page, click Install apps, then choose Microsoft 365 apps.
5. Confirm your language and version (64-bit is the default and recommended). (Mac OS will auto download the correct version) Click Install Office.
6. Once the installer downloads, run the file and follow the prompts to complete the installation.
7. Open any Microsoft Office application and sign in using your Duquesne email address.
8. If prompted, select Work or School Account.
9. Sign in with your MultiPass credentials to activate Office.

FAQs

Q: I installed Microsoft Office, but I don't see any shortcuts on my desktop. What do I do?

A: If shortcuts are not automatically created on your desktop or taskbar, you can manually create them.

macOS Devices

1. Open Finder and select the Applications tab.
2. Drag and drop the desired Microsoft Office applications on your dock.

Windows Devices

1. Click the search icon and type "office."
2. Right-click the desired Microsoft Office applications and select Pin to Taskbar.

Q: I receive an error when I try to install Microsoft Office. What do I do?

A: Click the Report Issue red button found on this page. You may also contact the IT Service Desk at 412.396.4357, help@duq.edu, or in-person on the second floor of the Student Union.

Q: I am not seeing the option to download Microsoft Office in my email?

A: Microsoft Office downloads are only available to full-time staff, full-time faculty, and all students. If you are unable to download office you can still access these applications through your Duquesne email account. Follow this link for more information: Article - Microsoft Office Web Applic...