Body
Issue
- I just got access to Adobe software and need to install
- I've already had access to Adobe software and need to install on a new machine
Environment
Resolution
Step 1: Open the Email Invitation (If you already activated your account and need to install software on a new machine skip to step 2)
You should have received an email from Adobe granting you access to the software. Once the store has finalized your license.
- Locate the email in your inbox (check your spam/junk folder if necessary).
- In the email, click the "Get Started" button.
Step 2: Sign In to Adobe
- You will be redirected to the Adobe sign-in page.
- Sign in with your Duquesne University email address (e.g., yourname@duq.edu).
- Complete your profile if prompted.
Step 3: Download Software
- After signing in, you will see a tab for Apps to the left
- Click Apps and from this list select the software you have been given access to and choose Install
- After installation complete you should have the option to open from the app launcher or search to find the software through your operating system.