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Description
DuqNet, Duquesne University's high-speed wireless network, provides wireless connectivity across all campus buildings and in many outdoor areas. Students, faculty and staff can connect to DuqNet on their personal and university-managed devices. You can connect to DuqNet on most devices by selecting the wireless network named "DuqNet" and signing in with your MultiPass username and password.
However, some devices require you to change network settings in order to connect to DuqNet. Detailed instructions for connecting to DuqNet on a computer are provided here.
Windows
Delete, remove or forget Wireless Network Profiles in Windows
You will need to forget DuqNet if you have previously attempted to add it. Follow the steps below to do so. If you do not need to forget DuqNet, then please skip to the next section.
- Look in the bottom right-hand corner of your screen to find your wireless icon
![A screenshot of Windows 10, with a red arrow pointing to the wireless icon and the Network & Internet Settings icon](https://services.duq.edu/TDPortal/Images/Viewer?fileName=cae18bc1-9f20-4655-9158-d6324751eb3a.PNG)
- Left-click the icon, then select Network & Internet Settings
- You will see a link to Manage Wi-Fi Settings. Click it
![Screenshot of the Windows 10 Wi-Fi settings page, with a red arrow pointing at Manage Wi-Fi settings](https://services.duq.edu/TDPortal/Images/Viewer?fileName=a7ca6c88-8791-46c2-b8de-65375f7a5d07.PNG)
- Now, scroll down to find DuqNet, and click on it once so it is highlighted
![A screenshot of Manage Known Networks, with DuqNet highlighted and a red arrow pointing at a "Forget" button](https://services.duq.edu/TDPortal/Images/Viewer?fileName=09bd41fe-d81e-4920-a81d-6b79440b8e1a.PNG)
- Click Forget and close the window
Connecting to DuqNet
- Click the Wi-Fi icon in the lower right-hand corner to open a list of networks
- Select DuqNet from the list of Wi-Fi networks
- Enter your MultiPass username and password when prompted
![A screenshot of the Windows 10 Network Manager, with arrows pointing to DuqNet and the sign-in prompt](https://services.duq.edu/TDPortal/Images/Viewer?fileName=eeb1286a-d675-41fc-9847-67413bdfd741.PNG)
MacOS
Removing Preferred Networks from macOS
You may need to forget DuqNet if you have previously attempted to add it. Follow the steps below to do so. If you do not need to forget DuqNet, then please skip to the next section.
- Click on your Wireless icon on the menu bar at the top of the screen and select Open Network Preferences
![A screenshot of a Mac desktop with the Wireless icon opened and a red arrow pointing at Open Network Preferences](https://services.duq.edu/TDPortal/Images/Viewer?fileName=5eb52993-d5aa-4d6c-bf60-16e093cf2d2f.PNG)
- Under the Network Preferences, make sure the Wi-Fi tab is selected and click Advanced
![A screenshot of the Network preferences on macOS, with red arrows pointing to the Wi-Fi ribbon and the Advanced button](https://services.duq.edu/TDPortal/Images/Viewer?fileName=7e47689c-036f-4bd7-91c9-3ec44930f63e.PNG)
- Under the Advanced pane, make sure the Wi-Fi tab is selected. If DuqNet is listed in the Preferred Networks box, click the "-" button to remove DuqNet
![Screenshot of macOS Preferred Networks page, with an arrow pointing to the Minus symbol](https://services.duq.edu/TDPortal/Images/Viewer?fileName=5130ccb7-7ad4-4a3d-8deb-9b8e07196a77.PNG)
Connecting to DuqNet
- Click on the wireless radio icon on the menu bar at the top of the screen
- Select DuqNet
![A screenshot of a macOS desktop, with the wireless radio icon opened and DuqNet highlighted with a red arrow](https://services.duq.edu/TDPortal/Images/Viewer?fileName=d419a864-af56-4f9e-904c-e997a6169a89.PNG)
- Enter your MultiPass username and password and click Join
![A screenshot of the Wi-Fi connection with the username and password fields highlighted with a red box](https://services.duq.edu/TDPortal/Images/Viewer?fileName=69b0b7c4-c822-4b9d-8b94-da0b2c064b5a.PNG)
- You are now connected to DuqNet!