Body
Description
This document provides step-by-step instructions for installing Endnote 21 on both a Windows and Mac computer.
Operating System
Windows
- Go to the CTS Software Catalog and click EndNote, then sign into DORI
- Click Download under EndNote 21, then you will be redirected to a Box folder. Click Download
![Click to View Full Image EndNote 21 on the Software Catalog](https://services.duq.edu/TDPortal/Images/Viewer?fileName=17543307-f6be-4d6a-b791-d72dc691f4f7-thumb.jpg&beidInt=2)
![EndNote 21 on Box](https://services.duq.edu/TDPortal/Images/Viewer?fileName=67b68da1-9000-4e4a-b158-e538bd9e4015.png&beidInt=2)
- Open File Explorer and go to your Downloads folder
- Right-click on the EndNote 21.zip file and choose Extract All. Click Extract and make sure the box is checked to open files in a new window
![Extracting EndNote 21.zip](https://services.duq.edu/TDPortal/Images/Viewer?fileName=a4bdff88-aa02-4481-aaad-0f583c9409d3.png&beidInt=2)
- Double-click on the EN21Inst.msi file to begin the installation process
Make sure the EN21Inst.msi install file is in the same folder as the License.dat file, which it is by default.
![EN21Inst.msi](https://services.duq.edu/TDPortal/Images/Viewer?fileName=e5373a14-3e3a-4cbc-933f-6d4044f39ac1.png&beidInt=2)
- Click Next, then click Accept
![EndNote Installer Welcome and License Agreement](https://services.duq.edu/TDPortal/Images/Viewer?fileName=3ca9e1db-f593-45b5-9758-4d6c3c7eeb76.png&beidInt=2)
- Click Next, read the license agreement, select I Accept The License Agreement, then click Next
![Read Me Information and License Agreement](https://services.duq.edu/TDPortal/Images/Viewer?fileName=10e18146-1980-437e-81ff-1a440fe24be2.png&beidInt=2)
- Click Typical and then click Next, then click Next again
![Select Installation Type and Select Destination](https://services.duq.edu/TDPortal/Images/Viewer?fileName=decce09e-dde9-490e-8513-255ee7460282.png&beidInt=2)
- Click Next, and if prompted for User Account Control permission click Yes, then click Finish after installation is complete
![EndNote ready to begin install and Successful Install](https://services.duq.edu/TDPortal/Images/Viewer?fileName=79ca9268-46fd-4858-af8b-9d7bafd3bde8.png&beidInt=2)
- Click Start and search for EndNote to begin using the program
- You may be prompted to update EndNote upon launch. Click Download and Install then follow the steps to install the update
![Endnote 21.0.1 Update](https://services.duq.edu/TDPortal/Images/Viewer?fileName=49751c68-d2b4-4663-8b09-a92a19f1b9b6.png&beidInt=2)
macOS
- Go to the CTS Software Catalog and click EndNote, then sign into DORI
- Click Download, then you will be redirected to a Box folder. Click Download
![A screenshot of the Box folder download of EndNote 20 for Mac](https://services.duq.edu/TDPortal/Images/Viewer?fileName=6e2b6455-12d2-4b24-bf96-3972fa0cbaea.PNG)
- Open Finder and go to your Downloads folder
- Double-click on the EndNote20-20201218.pkg file to begin the installation process; click Continue
![A screenshot of Finder with EndNote20 and an arrow pointing to the install package](https://services.duq.edu/TDPortal/Images/Viewer?fileName=35143dc9-b3f3-494c-9b1e-8ef4d940dd42.PNG)
Note: You may be prompted to go to System Preferences > Security > Privacy to allow the installation file to be opened.
- Click Continue, make sure the Macintosh HD is selected, then click Continue
![A screenshot of the EndNote 20 Mac Installer](https://services.duq.edu/TDPortal/Images/Viewer?fileName=d34613d1-4144-45d8-ac1d-2f3128f790f3.png)
- Click Install to begin the installation process, and once the installation is complete, select Move to Trash to delete the installation file
![A screenshot of EndNote 20 installer for macOS](https://services.duq.edu/TDPortal/Images/Viewer?fileName=0ad9fe65-3bee-481e-af69-2347bcf7b79c.png)
- To launch EndNote 20, go to Finder > Applications > EndNote
- You may be prompted to update EndNote upon initial launch. Click Download and Install then follow the steps to install the update