IT Project Management - Request an IT Project

What Is It?

To initiate an IT Project Request for a new Solution, Application, Service, Process, or any IT-related initiative (including knowledge of, single sign-on, data needs, technology requirements, project management, etc.) that either involves IT or requires CTS management or participation, please follow the streamlined process outlined below:

  1. Submit Your Request

    • Utilize the designated Project Request form.
    • Include all relevant details and requirements.

  2. Internal Review

    • The CTS Project & Portfolio Management Office (PPMO) will commence an internal review within 5 business days of your submission.

  3. Information Gathering

    • Expect a prompt response from the PPMO.
    • A 30-minute Zoom call will be scheduled to gather additional information and insights.

  4. Official IT Project Request

    • Following the Zoom call, an official IT Project Request will be created.

  5. Comprehensive Review

    • The IT Project Request will undergo thorough examination.
    • Evaluation will involve IT Managers and Project Managers.
    • If necessary, the CTS Project Planning Team will conduct an additional review on the second Wednesday of each month.
    • Final approval will be sought from CTS Leadership.

  6. Financial Review (If Applicable)

    • In case funding is requested, there will be an additional step for financial review.

By following this structured process, you ensure that your IT-related project receives the attention it deserves, with a clear path to review and approval.

Who Is Eligible to Use It?

Staff

Where Can I Get It?

  • DU Staff can initiate project requests by clicking the "Request Project" button.
  • Approved projects grant access in TeamDynamix and provide email updates for stakeholders. Access your projects by clicking "Ticket Requests" in the gray banner.

How Much Does It Cost?

  • Free IT Project Management Services: IT  Project Management is provided at no cost.

  • Varied Project Expenses: However, it's essential to be aware that projects may involve expenses for implementation, licensing, subscriptions, professional consulting, and more. These costs can fluctuate depending on the specific project requirements.

Note:

  • Supervisor's Consent Recommended: Prior to submitting a project request, we recommend obtaining approval from your supervisor. This ensures that they are informed about the request and any potential financial implications.

  • Other IT Project Needs and Inquiries: For all other IT project-related needs, questions, or inquiries, please contact us at cts-ppmo@duq.edu. We are committed to addressing your requests within 1-3 business days.