How To: Access a Classroom Lab in DOVE Classroom

Description

This article describes how to register for a classroom lab, view your available labs, and connect to and disconnect from a virtual machine (VM).

Warning: Do not save any personal information or files to a virtual machine. Files should be saved and uploaded to a cloud storage service, such as Box or Microsoft OneDrive.

On This Page

Registering to a Classroom Lab

After your professor adds you to their classroom lab, you’ll receive an email from azure-noreply@microsoft.com with a registration URL. Navigate to the registration URL you receive and follow the steps below.

  1. Sign in with your University email address and click Next
    A screenshot of the Microsoft sign-in page
  2. Select Work or school account to be redirected to a Duquesne University sign-in page
    A screenshot of the used with more than one account prompt on Microsoft's sign in page
  3. Sign in with your MultiPass username and password

Once signed in, you will see virtual machines associated with any classroom labs you are enrolled in.

A screenshot of the My virtual machines screen

Creating or Resetting Passwords for a VM

Create your password for a VM

Your professor can allow you to create a password for your VM. If they have enabled this feature, you will be prompted to set a password the first time you connect to a VM.
A screenshot of the VM set password prompt

Reset your password for a VM

If you forgot your password or cannot sign into your VM, click the vertical ellipsis icon on your classroom lab tile and then select Reset password.
A screenshot of the VM prompt with the Reset password dropdown highlighted

Connecting to a VM on Windows

You can connect to a VM on Windows by either downloading an RDP file or copying your machine’s RDP information.

Download an RDP file

  1. Go to https://labs.azure.com and sign into your account
  2. Click the toggle to start the VM. When the VM is ready, its status will change to running
    Two screenshots of the Virtual Machines screen, one with the running check toggled on


    Note: It can take up to 10 minutes for a VM to change from starting to running.
  3. Click the VM icon to connect to the lab's VM
    A screenshot of the Virtual Machines prompt with the VM icon highlighted
  4. Save the RDP file and then open it to connect to the virtual machine
  5. If you receive a warning stating the publisher of the remote connection cannot be identified, select the Don’t ask me again for connections to this computer checkbox, and click Connect
    A screenshot of the Remote Desktop Connection prompt with Connect highlighted
  6. Sign in with your VM's password
    A screenshot of the Enter your credentials form
    Note: Your VM’s password will either be one you created or one your professor provided to you.
  7. If you receive a warning stating the identity of the remote computer cannot be verified, select the Don’t ask me again for connections to this computer checkbox, and click Yes
    A screenshot of the Remote Desktop Connection prompt, with Don't ask me again for connections to this computer and Yes highlighted

Copy and paste your machine's RDP information

  1. Go to https://labs.azure.com and sign into your account
  2. Click the toggle to start the VM. When the VM is ready, its status will change to running
    Two screenshots of the Virtual Machines screen, one with the running check toggled on


    Note: It can take up to 10 minutes for a VM to change from starting to running.
  3. Click the vertical ellipsis icon and then click Show RDP information
    A screenshot of the Show RDP Information dropdown
  4. On the Remote desktop information dialogue box, click Copy
    A screenshot of the Remote Desktop Information dialogue box with Copy highlighted
  5. On your computer, type "remote desktop connection" in the search bar, and open Remote Desktop Connection
    A screenshot of the Windows search bar, finding Remote Desktop Connection
  6. Paste the RDP information in the Computer field and then click Connect
    A screenshot of the Remote Desktop Connection form with Connect highlighted
  7. On the Windows Security window, select More choices and then select Use a different account
    A screenshot of the connection form with More choices dropped down, and Use a different account highlighted
  8. Sign in with your VM's username and password
    A screenshot of the VM credentials prompt
    Note: Your professor can provide you with your VM’s username. Your VM’s password will either be one you created or one your professor provided to you.
  9. If you receive a warning stating the identity of the remote computer cannot be verified, select the Don’t ask me again for connections to this computer checkbox, and click Yes.
    A screenshot of the Remote Desktop Connection prompt, with Don't ask me again for connections to this computer and Yes highlighted

Connecting to a VM on macOS

You can connect to a VM by either downloading an RDP file or copying your machine’s RDP information.

Note: Before connecting to a VM using a Mac device, go to the Mac App Store and download the Microsoft Remote Desktop app.
A screenshot of the downloader for the Microsoft Remote Desktop app

Download an RDP file

  1. Go to https://labs.azure.com and sign into your account
  2. Click the toggle to start the VM. When the VM is ready, its status will change to running
    Two screenshots of the Virtual Machines screen, one with the running check toggled on


    Note: It can take up to 10 minutes for a VM to change from starting to running.
  3. Click the VM icon to connect to the lab's VM
    A screenshot of the Virtual Machines prompt with the VM icon highlighted
  4. Save the RDP file, and then open it with Microsoft Remote Desktop
  5. If you receive a warning stating the certificate could not be verified, click Continue
    A screenshot of the RDP host connection certificate verification prompt
  6. Sign in with your VM's password
    A screenshot of the sign-in prompt
    Note: Your VM’s  password will either be one you created or one your professor provided to you.

Copy and paste your machine's RDP information

  1. Go to https://labs.azure.com and sign into your account
  2. Click the toggle to start the VM. When the VM is ready, its status will change to running
    Two screenshots of the Virtual Machines screen, one with the running check toggled on


    Note: It can take up to 10 minutes for a VM to change from starting to running.
  3. Click the vertical ellipsis icon and then click Show RDP information
    A screenshot of the Show RDP Information dropdown
  4. On the Remote desktop information dialogue box, click Copy
    A screenshot of the Remote Desktop Information dialogue box with Copy highlighted
  5. Open Finder, select the Applications tab, and open Remote Desktop Connection
    A screenshot of Applications under Finder, with Microsoft Remote Desktop highlighted
  6. Click Add PC
    A screenshot of Microsoft Remote Desktop, with the PCs tab open and Add PC highlighted
  7. Paste the copied RDP information into the PC name field, enter a description for the lab in the Friendly name field, and then click Add
    A screenshot of the Add PC prompt with the PC name, Friendly name fields and Add button highlighted
  8. Double-click your lab to open it
    A screenshot of Microsoft Remote Desktop with an example lab highlighted with an arrow
  9. Sign in with your VM’s username and password
    A screenshot of the Enter Your User Account Prompt with the Continue button highlighted
    Note: Your professor can provide you with your VM’s username. Your VM’s  password will either be one you created or one your professor provided to you.
  10. If you receive a warning stating the certificate cannot be verified, click Continue
    A screenshot of the RDP host connection certificate verification prompt

Disconnecting from a VM

  1. Select the Windows icon in the bottom-left corner of your screen, select the power icon, and then select Shut down
    A screenshot of the Windows Start menu with the Shut down dropdown and icon highlighted
  2. On the Azure Lab Services web page, click the toggle to stop the VM
    A screenshot of the Azure Lab Services virtual machines screen with a VM stopping
    Note: If you do not stop the VM, it will continue to run and use your available quota time.

Frequently Asked Questions (FAQ)

When I click my registration URL, it says it's expired. Who can I contact for a new one?

The professor of the classroom lab you’ve been assigned to can provided you with a new registration URL.

I ran out of time quota. Who can I contact for more?

Contact the professor of the classroom lab where you have no time quota.

I don’t know the username or password to sign into my VM? Who should I contact?

Your professor can provide you with your VM’s username. Your VM’s  password will either be one you created or one your professor provided to you. If you created your VM’s password and do not remember it, please reset it.

Where should I save my files on a VM?

You should save your files to one of Duquesne’s cloud storage services: Box or Microsoft OneDrive. Anything saved locally on the VM may be lost.

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Related Services / Offerings (3)

Duquesne online virtual environment (DOVE) classroom edition provides remote access to an online classroom lab featuring Windows OS, macOS or Linux virtual machines (VMs).
Duquesne online virtual environment (DOVE) student edition provides remote access to a Windows 10 environment similar to a Windows computer lab machine with a variety of academic software titles.
Students and employees can download Microsoft Office for free on a maximum of five personally owned devices.