Computer & Mobile Device Support

Support for all types of end-point devices: Laptops, desktops, mobile devices, etc.

Articles (20)

Browsers: Clear Cache and Cookies

Company Portal - Software Catalog

Company Portal supplies access to CTS approved applications, updates, and security polices for your university owned and managed Windows endpoint.

Computer Monitor Display Issues

DOVE: Classroom Lab Access

Error: Domain not Available

Force Quit an Application

Hardware: Add a Duquesne Printer to macOS

Describes how to add a printer to your macOS device using the new guided experience.

Hardware: Computer Replacement, Resale, and Recycling

Hardware: Find Information About Your Duquesne-managed Computer

Hardware: MacOS Updates

Faculty and staff can install macOS updates through the App Store and third-party application updates using Self-Service.

Hardware: Windows Updates

University-managed devices using a Windows operating system (OS) will receive updates through Software Center on a monthly basis.

Help! I Can't Sign In To My Duquesne-managed Computer

How To: Configure iCloud Storage on Your Mac

MacOS: Upgrade Process

This article goes through the process of upgrading your Mac computer to the latest available version of MacOS.

Network Drive: Mapping

Software: Windows Update Notification Information

Technology Support: Receive Remote Support

Unable to sign in to Duquesne-owned machine

Wifi Information On macOS: Overview

Windows: Configure OneDrive