How To: Install a Network Printer (Windows and Mac)

Description

Each of the buildings in Duquesne University has access to network printers that can be installed on Duquesne-managed computers. This article will explain how to install a network printer on Duquesne-managed Windows 10 and Mac computers.

On this page

1. Windows 10
2. macOS

Windows 10

Steps

1. Determine whether the printer you want to install is a Xerox or an HP or Brother printer
2. Find the device name of your printer; this will typically be formatted with an abbreviation of the building it is located in, followed by a room number and the brand of the printer. For example, a Xerox printer located in room 413 of College Hall will be named ch413xerox. If you do not know the printer name, ask your department supervisor to provide this information.
3. Press the Windows icon in the lower-left hand corner to open the Start menu
   
4. If you are installing a Xerox printer, type "\\xprint" (no quotation marks). If you are installing any other printer, type "\\duprint" (no quotation marks).
   
5. Press Enter or click Open
6. You will be presented with a list of printers. Find your printer in the list, and double-click it to install it.
   
7. The printer should install, and you should now be able to select it when printing a document.

Mac OS

Steps

Installing Printers Through Duquesne Self Service

In many cases, department printers can be added to computers through the Self Service app.

1. Determine whether the printer you want to install is a Xerox or an HP or Brother printer
2. Find the device name of your printer; this will typically be formatted with an abbreviation of the building it is located in, followed by a room number and the brand of the printer. For example, a Xerox printer located in room 413 of College Hall will be named ch413xerox. If you do not know the printer name, ask your department supervisor to provide this information.
3. Open Finder
   
4. Click on Applications on the left
   
5. Locate and open Self Service
   
6. If prompted, click on the Log In button on the bottom-left side of Self-Service, and sign in using your MultiPass
   
7. On the left-hand menu bar, select Xerox Printers if the printer in question is a Xerox or Printers if not
   
8. Select your printer, and click Install

Installing Printers on macOS by Hostname

If the printer you are trying to install is not listed in Self Service, you can attempt to install it via hostname. This is a slightly more unreliable method.

1. Determine whether the printer you want to install is a Xerox or an HP or Brother printer
2. Find the device name of your printer; this will typically be formatted with an abbreviation of the building it is located in, followed by a room number and the brand of the printer. For example, a Xerox printer located in room 413 of College Hall will be named ch413xerox. If you do not know the printer name, ask your department supervisor to provide this information.
3. In the upper-left hand corner of your screen, open the Apple menu
   
4. Open System Preferences
   
5. In the System Preferences menu, select Printers & Scanners
   
6. In the Printers & Scanners menu, click the + Sign to add a printer
   
7. On the Add Printer page, select the header with a Globe Icon
   
8. For Address, enter the device name of your printer, followed by .copier.duq.local. Select IPP, and leave Queue empty.
   
9. Press Add to add the printer to install the printer

Note

• For non-Xerox printers, it might be necessary to use "devicename.printer.duq.local" for the printer host name instead of "devicename.copier.duq.local."
• You will need to be connected to the Duquesne network in order to print to a Duquesne network printer.