How To: Install a Network Printer (Windows and Mac)

Body

Description

Each of the buildings in Duquesne University has access to network printers that can be installed on Duquesne-managed computers. This article will explain how to install a network printer on Duquesne-managed Windows 10 and Mac computers.

On this page

  1. Windows 10
  2. macOS

Windows 10

Steps

  1. Determine whether the printer you want to install is a Xerox or an HP or Brother printer
  2. Find the device name of your printer; this will typically be formatted with an abbreviation of the building it is located in, followed by a room number and the brand of the printer. For example, a Xerox printer located in room 413 of College Hall will be named ch413xerox. If you do not know the printer name, ask your department supervisor to provide this information.
  3. Press the Windows icon in the lower-left hand corner to open the Start menu
    A screenshot of the Windows desktop, with the Start menu icon highlighted with a rectangle and an arrow
  4. If you are installing a Xerox printer, type "\\xprint" (no quotation marks). If you are installing any other printer, type "\\duprint" (no quotation marks).
    A screenshot of the search bar in the Windows start menu, demonstrating the \\duprint and \\xprint commands
  5. Press Enter or click Open
  6. You will be presented with a list of printers. Find your printer in the list, and double-click it to install it.
    A screenshot of the \\xprint Network printer screen
  7. The printer should install, and you should now be able to select it when printing a document.

Mac OS

Steps

Installing Printers Through Duquesne Self Service

In many cases, department printers can be added to computers through the Self Service app.

  1. Determine whether the printer you want to install is a Xerox or an HP or Brother printer
  2. Find the device name of your printer; this will typically be formatted with an abbreviation of the building it is located in, followed by a room number and the brand of the printer. For example, a Xerox printer located in room 413 of College Hall will be named ch413xerox. If you do not know the printer name, ask your department supervisor to provide this information.
  3. Open Finder
    A screenshot of the Finder icon on macOS
  4. Click on Applications on the left
    A screenshot of the Applications folder on macOS
  5. Locate and open Self Service
    A screenshot of the DU Self Service App
  6. If prompted, click on the Log In button on the bottom-left side of Self-Service, and sign in using your MultiPass
    A screenshot of the DU Self Service macOS login page
  7. On the left-hand menu bar, select Xerox Printers if the printer in question is a Xerox or Printers if not
    A screenshot of the DU Self Service page, with the printers listed
  8. Select your printer, and click Install

Installing Printers on macOS by Hostname

If the printer you are trying to install is not listed in Self Service, you can attempt to install it via hostname. This is a slightly more unreliable method.

  1. Determine whether the printer you want to install is a Xerox or an HP or Brother printer
  2. Find the device name of your printer; this will typically be formatted with an abbreviation of the building it is located in, followed by a room number and the brand of the printer. For example, a Xerox printer located in room 413 of College Hall will be named ch413xerox. If you do not know the printer name, ask your department supervisor to provide this information.
  3. In the upper-left hand corner of your screen, open the Apple menu
    A macOS screenshot with an arrow pointing to the upper left-hand corner Apple menu icon
  4. Open System Preferences
    A screenshot highlighting the System Preferences option in the Apple menu
  5. In the System Preferences menu, select Printers & Scanners
    A screenshot of the System Preferences menu in macOS, with Printers & Scanners highlighted
  6. In the Printers & Scanners menu, click the + Sign to add a printer
    A screenshot of the Printers & Scanners menu with the plus sign highlighted
  7. On the Add Printer page, select the header with a Globe Icon
    A screenshot of the Add Printer page on macOS, with an arrow pointing to the Globe icon for the Network Printer section
  8. For Address, enter the device name of your printer, followed by .copier.duq.local. Select IPP, and leave Queue empty.
    An example of the add printer page, with the device name given as fh319xerox.duq.local, IPP Protocol selected, and Queue empty.
  9. Press Add to add the printer to install the printer

Note

  • For non-Xerox printers, it might be necessary to use "devicename.printer.duq.local" for the printer host name instead of "devicename.copier.duq.local."
  • You will need to be connected to the Duquesne network in order to print to a Duquesne network printer.

Details

Details

Article ID: 36
Created
Thu 10/27/22 4:11 PM
Modified
Thu 11/10/22 9:36 AM

Related Services / Offerings

Related Services / Offerings (2)

Computing and Technology Services (CTS) supports enterprise printers and personal printers in departments and schools.
Academic offices and departments can scan, copy and email documents using Xerox multi-function copiers.