What Is It?
Computing and Technology Services (CTS) supports network printers and personal printers in departments and schools.
Printer support
Printers are classified into two major categories: enterprise and personal. Hewlett-Packard (HP) is the University's preferred printer manufacturer.
Network printers
The enterprise category consists of HP LaserJet products and Xerox multi-functional copiers. Printers in this category are:
- The most serviceable
- To be purchased through the Duquesne University Computer Store
- Configured and managed on the University's printer servers
- HP LaserJet products are supported for a maximum of 5 years.
Personal printers
The personal category consists of non-networked printer products. Printers in this category are:
- The least serviceable
- To be purchased through the Duquesne University Computer Store
- Supported to the end of the manufacturer's warranty. After the warranty has expired, best-effort support is provided for the printer.
Who Is Eligible to Use It?
Faculty and Staff
Where Can I Get It?
Select the "Request Button" that best fits your needs.
Network Printers need to be mapped from your computer.
View knowledge base article for how to connect to a network printer.
How Much Does It Cost?
Varies