How to request an IT Project or a project that will need CTS involved?

This article will guide you through entering an IT project request that the CTS Project & Portfolio Management Office will receive and contact you about.

How to Create an IT Project Request (Any DU employee can request)

1. Anyone can visit & login to services.duq.edu to place a request: https://services.duq.edu/TDClient/30/Portal/Requests/ServiceDet?ID=311

 

2. Click the Request Project button and complete the simple request form and click submit.

      

3. The CTS PPMO will contact you to schedule a follow-up meeting to discuss & complete a more detailed Request an IT Project form with you: https://services.duq.edu/TDClient/30/Portal/Requests/ServiceDet?ID=311

More information from that page:

To initiate an IT Project Request for a new Solution, Application, Service, Process, or any IT-related initiative (including knowledge of, single sign-on, data needs, technology requirements, project management, etc.) that either involves IT or requires CTS management or participation, please follow the streamlined process outlined below:

1. Submit Your Request
   • Utilize the designated Project Request form.
   • Include all relevant details and requirements.
2. Internal Review
   • The CTS Project & Portfolio Management Office (PPMO) will commence an internal review within 5 business days of your submission.
3. Information Gathering
   • Expect a prompt response from the PPMO.
   • A 30-minute Zoom call will be scheduled to gather additional information and insights.
4. Official IT Project Request
   • Following the Zoom call, an official IT Project Request will be created.
5. Comprehensive Review
   • The IT Project Request will undergo thorough examination.
   • Evaluation will involve IT Managers and Project Managers.
   • If necessary, the CTS Project Planning Team will conduct an additional review on the second Wednesday of each month.
   • Final approval will be sought from CTS Leadership.
6. Financial Review (If Applicable)
   • In case funding is requested, there will be an additional step for financial review.

By following this structured process, you ensure that your IT-related project receives the attention it deserves, with a clear path to review and approval.