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- Anyone can visit & login to services.duq.edu to place a request: https://services.duq.edu/TDClient/30/Portal/Requests/ServiceDet?ID=311
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- Click the Request Project button and complete the simple request form and click submit.
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- The CTS PPMO will contact you to schedule a follow-up meeting to discuss & complete a more detailed Request an IT Project form with you: https://services.duq.edu/TDClient/30/Portal/Requests/ServiceDet?ID=311
More information from that page:
To initiate an IT Project Request for a new Solution, Application, Service, Process, or any IT-related initiative (including knowledge of, single sign-on, data needs, technology requirements, project management, etc.) that either involves IT or requires CTS management or participation, please follow the streamlined process outlined below:
- Submit Your Request
- Utilize the designated Project Request form.
- Include all relevant details and requirements.
- Internal Review
- The CTS Project & Portfolio Management Office (PPMO) will commence an internal review within 5 business days of your submission.
- Information Gathering
- Expect a prompt response from the PPMO.
- A 30-minute Zoom call will be scheduled to gather additional information and insights.
- Official IT Project Request
- Following the Zoom call, an official IT Project Request will be created.
- Comprehensive Review
- The IT Project Request will undergo thorough examination.
- Evaluation will involve IT Managers and Project Managers.
- If necessary, the CTS Project Planning Team will conduct an additional review on the second Wednesday of each month.
- Final approval will be sought from CTS Leadership.
- Financial Review (If Applicable)
- In case funding is requested, there will be an additional step for financial review.
By following this structured process, you ensure that your IT-related project receives the attention it deserves, with a clear path to review and approval.