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Description
This article provides instructions for setting an email forward from your University student email account to a personal email account.
Per Duquesne's Automatic Email Forwarding Policy, University employees are prohibited from forwarding emails from their University account to a personal email account. However, students are still permitted and able to configure this setting.
Steps
Setting an Email Forward
- Visit duq.edu/mail and sign in with your MultiPass username and password
- Click the gear icon located in the top-left corner and then select View all Outlook settings
- Select the Mail tab and then the Forwarding tab
- On the Forwarding menu, check the Enable forwarding option and then type in the email address you would like to forward emails to. Click Save to set the forward
FAQs
Q: What does the Keep a copy of forwarded message option do?
A: If enabled, this option keeps a copy of an email in your university account and forwards a copy to your designated forwarding address.
Q: Will all of my old emails be forwarded to my personal account?
A: No. After you set a forward on your university email account, any emails you receive from that point on will be forwarded to your personal account.
Q: How do I turn off an email forward?
A: Repeat steps 1-3 in this article, uncheck Enable forwarding, and then click Save.