Description
Duquesne University prohibits University employees from automatically forwarding University email from @duq.edu email addresses to personal email accounts. You can view the University's TAP No. 26 and the CTS Email Service Requirements for details on Duquesne email policy.
Why is this happening?
Duquesne University and its employees who auto-forward official Duquesne email introduce increased risks and liabilities related to account cybersecurity, privacy, spoofing, phishing and regulatory compliance with the University's TAP No. 26. This poses a significant risk to the University's ability to ensure the integrity and confidentiality of our data.
When is this happening?
Prior to the start of the Spring 2023 semester on January 4, 2023 Computing and Technology Services (CTS) will turn off all automatic forwarding for Duquesne University employees.
Which email accounts are/who is affected?
University faculty and staff who auto-forward any email from their Duquesne email account (@duq.edu) to a personal email account outside our organization are affected.
How Do I Disable My Account from Automatically Forwarding Email?
There are two ways to set up your email for automatically forwarding. Please check both options below to disable email auto-forwards.
Option 1:
- Visit duq.edu/mail, select Settings > View all Outlook settings.
- Select Mail > Forwarding.
- Clear Enable forwarding and select Save.
Option 2:
- Open Outlook client.
- Click the Home tab, select Rules.
- Select Manage Rules & Alerts (Windows) / Edit Rules (macOS).
- Find the automatically forwarding email rule you created and select it.
- Click Delete (Windows) / (-) minus sign (macOS).
FAQs
Can I request an exception?
If for some reason you need to have emails automatically forwarded to a personal account, you may contact the IT Service Desk with your request.
Can I still manually forward individual messages?
Yes, individual messages can still be manually forwarded to personal email accounts as appropriate, where such University email is not confidential or related to an employee's job duties. An example could be forwarding a University email sent to all employees that describes the University's benefits open enrollment period to a personal email account would be acceptable.
What will happen if I do not disable auto-email forwarding?
If settings are not manually disabled prior to January 4, any email automatically forwarded to an external recipient will result in the sender receiving a non-delivery report (NDR) error message. Additionally, the delivery of the message to an external recipient will fail.