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Check out this service offering I found in the Services Portal service catalog.<br /><br /><a href="https://services.duq.edu/TDClient/30/Portal/Requests/ServiceOfferingDet?ID=76">https://services.duq.edu/TDClient/30/Portal/Requests/ServiceOfferingDet?ID=76</a><br /><br />Request Credit for Failed Print Job