Student Printing

Issue

• I need to print something on campus
• How do I print from my laptop or phone?
• How do I print from a lab computer?
• My print job isn't coming out of the printer
• How do I pick up my print job with my DU Card or a QR code?
• How do I print a webpage?
• Where are the public printers?
• How much printing do I have left?
• I ran out of print money
• How do I add money to my print account?

Environment

• Duquesne University PaperCut Lab Print system (duprint.duq.edu)
• Public campus printers

Resolution

Print Wirelessly Using PaperCut Lab Print

1. Go to duprint.duq.edu.
2. Select Sign in with Microsoft.
3. Sign in with your MultiPass username and password.
4. Select Web Print from the left navigation menu.
5. Select Submit a Job.
6. Select SINGLE-SIDED or DOUBLE-SIDED printing.
7. Select Print Options and Account Selection.
8. Enter the number of copies.
9. Select Upload Document.
10. Drag and drop your document, or select Upload from Computer.
11. Select Upload & Complete.
12. Verify that the job status shows Held in a Queue once the upload completes.
13. Release the print job at any supported public printer using one of the following:
    • QR code
    • DU Card swipe
    • The duprint website

Note: Print jobs remain in the queue for 24 hours. After that, they are automatically removed and must be resubmitted.

Print Anywhere Using a Lab Computer

Print Anywhere lets you send a document from a lab computer and release it at any supported campus print station.

1. Open the document on a lab computer.
2. Select Print.
3. Choose Print Anywhere from the printer list.
4. Submit the print job.
5. Release the print job at any supported print station using one of the following:
   • QR code
   • DU Card swipe

Print a Webpage (Windows)

1. Go to the webpage you want to print.
2. Press Ctrl + P.
3. Change the printer destination to Save as PDF.
4. Select Save.
5. Follow the steps in Print Wirelessly Using PaperCut Lab Print above to upload and print the PDF.

Print a Webpage (macOS)

1. Go to the webpage you want to print.
2. Press Cmd + P.
3. Select Save as PDF from the PDF menu in the lower-left corner of the print window.
4. Save the file.
5. Follow the steps in Print Wirelessly Using PaperCut Lab Print above to upload and print the PDF.

Public Printer Locations

• Mellon Hall – 2nd Floor
• Rockwell Hall – 4th Floor
• Rockwell Hall – 6th Floor
• Student Union – 2nd Floor

Print Quota Information

• Students and employees receive an annual print balance credit of $90.
• Print balances renew automatically on July 1 each year and remain valid through June 30 of the following year.
• Each print job is limited to a maximum of 100 pages.
• Additional print funds can be added through Cashnet: Purchase Printing Pages