How To: Connect to a Xerox Copier (Mac and Windows)

Description

Duquesne University has partnered with Xerox to provide document management and digital printing technologies, to help Duquesne communicate, connect and work. Academic offices and departments can scan, copy and email documents using Xerox multi-function copiers.

Steps

Note: Your copier should be installed on your computer automatically. Please try printing to the new copier before attempting any of the following steps.

Follow the steps below to connect to your department's copier on a university-managed Windows 10 or macOS device. After successfully connecting to a copier, print a test page to ensure the setup was successful.

When connecting to a copier on a Windows device, you will need to obtain the copier's name. The copier name is located on a sticker affixed to the copier (see below).

If you encounter any issues when performing the steps below, contact the CTS Help Desk to open a copier support ticket.

Connecting to a copier on Windows 10

In most cases, your department's Xerox copier will automatically appear in your Printers and Scanners list. If you do not see your department's Xerox copier listed, follow the steps below to connect to it:

1. Click the Search icon in the bottom left corner of the screen.
2. Type \\xprint\ followed by your department's copier name. When typing, use the backslash character instead of the forward slash character.
3. Select the copier in the search results to connect.

Connecting to a copier on macOS

1. Open the Finder application.
2. Select Applications on the left side of the Finder window.
3. Locate the Self Service application and double-click to open.
4. Select Xerox Printers on the left side of the Self Service window.
5. Your department's copier will automatically appear. Click Install to connect to the copier.

Note

If you use copier accounting codes and print to a copier on a macOS device, you will need to manually add the code to your device.