Creative Cloud: Installation

Step 1: Open the Email Invitation
You should have received an email from Adobe granting you access to Adobe Creative Cloud.

  1. Find the email in your inbox (check your spam/junk folder if needed).
  2. In the email, click the "Get Started" button.

Step 2: Sign In to Adobe

  1. You will be redirected to the Adobe sign-in page.
  2. Sign in using your Duquesne University email address (e.g., yourname@duq.edu).
  3. Complete your profile if prompted.

Step 3: Automatic Download of Creative Cloud

  1. After signing in, you will be redirected to a download page.
  2. Adobe Creative Cloud will begin downloading automatically.
    • If the download doesn’t start, click the "Download" button on the page.

Step 4: Install Adobe Creative Cloud

  1. Once the download is complete, double-click the downloaded file to run the installer.
  2. Follow the on-screen instructions to complete the installation.

Step 5: Access Adobe Creative Cloud

  1. After installation, open Adobe Creative Cloud.
  2. Sign in again with your Duquesne University email address (e.g., yourname@duq.edu).
  3. Once signed in, you’ll be able to access all available Adobe apps from the Creative Cloud dashboard.

 


 

ADOBE FAQs

1. What is Adobe Creative Cloud?

Adobe Creative Cloud is a subscription service that provides access to Adobe’s suite of creative software, including Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, and more. It also offers cloud storage and access to services like Adobe Fonts and Adobe Stock.

2. How do I install Adobe Creative Cloud apps?

  • Log in to your Adobe account at adobe.com.
  • Download and install the Creative Cloud desktop app.
  • Open and log in with your AdobeID
  • Open the Creative Cloud app and select the software you want to install.
  • Click "Install" next to the app name.

3. Can I use Adobe Creative Cloud offline?

Yes, you can use most Adobe Creative Cloud applications offline. However, you need an internet connection to activate the software the first time you install it and for regular license checks (usually every 30-99 days depending on your subscription plan).

4. How do I update Adobe Creative Cloud apps?

  • Open the Creative Cloud desktop app.
  • Under the “Apps” tab, find the app you want to update.
  • If there’s an update available, you’ll see an “Update” button next to the app. Click it to start the update process.

5. Can I install Adobe Creative Cloud on multiple devices?

Yes, you can install Adobe Creative Cloud apps on up to two devices, such as your desktop and laptop. However, you can only use the apps on one device at a time.

6. How much cloud storage do I get with Adobe Creative Cloud?

Adobe Creative Cloud plans typically offer between 100GB to 1TB of cloud storage, depending on the subscription plan.

7. How do I uninstall an Adobe Creative Cloud app?

  • Open the Creative Cloud desktop app.
  • Under the “Apps” tab, find the app you want to uninstall.
  • Click the three dots next to the app and choose “Uninstall.”
  • Follow the prompts to remove the app.

8. What are Adobe Fonts and how do I use it?

Adobe Fonts is included with Creative Cloud, allowing you to access thousands of fonts. To use it:

  • Open the Creative Cloud app.
  • Navigate to the “Fonts” section.
  • Browse or search for fonts and activate them for use in your Adobe apps or other software on your computer.

9. What should I do if I encounter installation errors?

  • Ensure that your system meets the minimum system requirements for the software.
  • Try reinstalling the Creative Cloud desktop app.
  • Check for any firewall or antivirus software that might be blocking the installation.
  • Refer to the Adobe support pages for troubleshooting or contact Adobe’s support.

10. Do I get automatic updates with Creative Cloud?

Yes, Creative Cloud includes access to the latest updates and new features as soon as they are released. You can manage your update preferences in the Creative Cloud desktop app.