How to Obtain Adobe Software

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Overview
How to Purchase Adobe Software
How to Install Adobe Software
Adobe FAQ's

Overview

Adobe Inc. offers a diverse range of software solutions designed to meet the needs of creatives, professionals, and businesses across various industries. Known for its innovation and versatility, Adobe software is widely used for tasks ranging from graphic design and video editing to digital marketing and document management.

Adobe’s portfolio includes flagship products like Photoshop, Illustrator, InDesign, and Acrobat, as well as integrated platforms like Adobe Creative Cloud and Adobe Document Cloud. These tools empower users to create, edit, and manage content with precision and ease, whether working on digital artwork, videos, websites, or documents.

Key Features of Adobe Software:

  • Comprehensive Creative Tools: Applications like Photoshop, Illustrator, and Premiere Pro offer advanced features for photo editing, vector design, and video production.
  • Collaboration and Cloud Integration: Adobe's cloud-based platforms, such as Creative Cloud and Document Cloud, enable seamless collaboration and access to files across devices.
  • Document Management Solutions: Acrobat provides industry-standard tools for creating, editing, and securing PDF documents, widely used in business and education.
  • AI-Powered Enhancements: Adobe Sensei, the company’s AI and machine learning framework, integrates smart tools for tasks like automated photo adjustments, content-aware edits, and intelligent document processing.
  • Cross-Platform Compatibility: Adobe software is designed to work across Windows, macOS, and mobile platforms, ensuring accessibility and flexibility.
  • Subscription-Based Access: With a range of plans for individuals, teams, and enterprises, Adobe software is available through affordable subscription options, including special discounts for students and educators.

How to Purchase Adobe Software

Before installing Adobe software, you need to purchase a subscription. Adobe Creative Cloud serves as the platform for managing and installing all Adobe applications, such as Acrobat, Photoshop, Illustrator, and more. Here's how to purchase Adobe software, whether you're faculty, staff, or a student:

For Faculty and Staff:
Adobe software is available for purchase through Unimarket.

  1. Log in to the Unimarket system and search for "Adobe Software" or the specific program you need.
  2. Select the subscription option and proceed with the purchase.
    • Note: Subscription terms may vary depending on the software. For Creative Cloud, the subscription period typically runs from July 1 to June 30 each year. If you have questions about pricing or term lengths, contact computers@duq.edu or by phone at 412-396-5645.
  3. If you do not have access to Unimarket, contact the Purchasing Department for assistance.

For Students:
Students can purchase Adobe software directly from Adobe’s website.

  1. Visit Adobe Plans and Pricing.
  2. Explore the available software options and select the plan that meets your needs.
  3. Follow Adobe’s checkout process to complete your purchase.

Once your purchase is complete, you will receive an email from Adobe with instructions to access and install your software. Continue with the steps below to set up and use your Adobe applications.

 

How to Install Adobe Software

 

Step 1: Open the Email Invitation

You should have received an email from Adobe with the subject "Your admin at Duquesne University has given you access to your Adobe Software."

  • Find the email from Adobe (notifications@adobe.com) in your inbox (check your spam/junk folder if you don't see it).
  • In the email, click the "Get Started" button.

Step 2: Sign In to Adobe

  • You will be redirected to the Adobe sign-in page.
  • Sign in with your Duquesne University email address (EMAIL@duq.edu).
    • If you already have an Adobe account, sign out first and then sign back in with your Duquesne credentials.
  • notifications@adobe.com

Step 3: Accessing Software

  • Once signed in, you'll be taken to the Adobe dashboard.
  • On the left-hand menu, click on "Apps" to view the available software.

Step 4: Install Adobe Software

  • Look for Adobe Acrobat (or any other software you need) in the list of apps.
  • Click "Install" next to Adobe Acrobat to begin the download and installation process.
  • Follow the on-screen instructions to complete the installation.

 

ADOBE FAQ's

 

1. What is Adobe Creative Cloud?

Adobe Creative Cloud is a subscription service that provides access to Adobe’s suite of creative software, including Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, and more. It also offers cloud storage and access to services like Adobe Fonts and Adobe Stock.

2. How do I install Adobe Creative Cloud apps?

  • Log in to your Adobe account at adobe.com.
  • Download and install the Creative Cloud desktop app.
  • Open the Creative Cloud app and select the software you want to install.
  • Click "Install" next to the app name.

3. Can I use Adobe Creative Cloud offline?

Yes, you can use most Adobe Creative Cloud applications offline. However, you need an internet connection to activate the software the first time you install it and for regular license checks (usually every 30-99 days depending on your subscription plan).

4. How do I update Adobe Creative Cloud apps?

  • Open the Creative Cloud desktop app.
  • Under the “Apps” tab, find the app you want to update.
  • If there’s an update available, you’ll see an “Update” button next to the app. Click it to start the update process.

5. Can I install Adobe Creative Cloud on multiple devices?

Yes, you can install Adobe Creative Cloud apps on up to two devices, such as your desktop and laptop. However, you can only use the apps on one device at a time.

6. How much cloud storage do I get with Adobe Creative Cloud?

Adobe Creative Cloud plans typically offer between 100GB to 1TB of cloud storage, depending on the subscription plan.

7. How do I uninstall an Adobe Creative Cloud app?

  • Open the Creative Cloud desktop app.
  • Under the “Apps” tab, find the app you want to uninstall.
  • Click the three dots next to the app and choose “Uninstall.”
  • Follow the prompts to remove the app.

8. What happens if I cancel my Adobe Creative Cloud subscription?

If you cancel your subscription, you'll lose access to the Creative Cloud apps and services. However, any files you created or saved locally remain intact, and you will still be able to access any cloud-stored files, but only through a limited plan that allows for downloading files.

9. What are Adobe Fonts and how do I use it?

Adobe Fonts is included with Creative Cloud, allowing you to access thousands of fonts. To use it:

  • Open the Creative Cloud app.
  • Navigate to the “Fonts” section.
  • Browse or search for fonts and activate them for use in your Adobe apps or other software on your computer.

10. What should I do if I encounter installation errors?

  • Ensure that your system meets the minimum system requirements for the software.
  • Try reinstalling the Creative Cloud desktop app.
  • Check for any firewall or antivirus software that might be blocking the installation.
  • Refer to the Adobe support pages for troubleshooting or contact Adobe’s support.

11. Do I get automatic updates with Creative Cloud?

Yes, Creative Cloud includes access to the latest updates and new features as soon as they are released. You can manage your update preferences in the Creative Cloud desktop app.