Sponsored Account - Extending Expiration

Description

 

Steps

To extend the expiration of a sponsored account in Rapid Identity, you typically need to follow these steps through the Rapid Identity portal:

  1. Log in to the Rapid Identity portal https://identity.duq.edu
  2. Click on the drop-down, select People > and navigate to the "My Sponsored Accounts" section on the left pane.
  3. Locate the account you wish to extend and place a check mark next to the account.
  4. At the bottom, select the option to "Certify" the account.
    • This action updates the expiration date and confirms that the account is still needed.
  5. Enter the new expiration date
  6. Click Certify.