Request a New Solution or Technology

What Is It?

This is a form for requesting a new solution or technology that is not currently being offered. 

Who Is Eligible to Use It?

Faculty, Staff, Students

Where Can I Get It?

Select the Request Service button and complete the form before any contract or license agreement is signed. Once submitted you will receive a prompt response from the CTS Project & Portfolio Management Office (PPMO) and the following will take place:

  1. Internal IT Review

    • The CTS Project & Portfolio Management Office (PPMO) will commence an internal review within 5 business days of your submission to determine if there are similar solutions in place that may accommodate your request.

  2. Information Gathering

    • A 30-minute Zoom call will be scheduled to gather additional information and insights from you.
    • You will be asked to request SOC2 and HECVAT reports from the vendor for a 3rd party risk assessment to be completed.

  3. Official IT Project Request

    • Following the Zoom call, an official IT Project Request may be created.

  4. Comprehensive Review

    • The IT Project Request will undergo thorough examination.
    • Evaluation will involve IT Managers and Project Managers.
    • CTS Information Security will perform a 3rd party risk assessment.
    • If necessary, the CTS Project Planning Team will conduct an additional review on the second Wednesday of each month.
    • Approval will be sought from Finance and CTS Leadership
    • Contract & Legal Counsel will perform and Terms & Agreements review

Please see the Business Partner Acquisition guide (linked on the right) for more information. 

How Much Does It Cost?

Varies