Network Printer: Installation (Windows and Mac)

Description

Each of the buildings in Duquesne University has access to network printers that can be installed on Duquesne-managed computers. This article will explain how to install a network printer on Duquesne-managed Windows 10 and Mac computers.

On this page

  1. Windows 10
  2. macOS

Windows 10

Steps

  1. Determine whether the printer you want to install is a Xerox or an HP or Brother printer
  2. Find the device name of your printer; this will typically be formatted with an abbreviation of the building it is located in, followed by a room number and the brand of the printer. For example, a Xerox printer located in room 413 of College Hall will be named ch413xerox. If you do not know the printer name, ask your department supervisor to provide this information.
  3. Press the Windows icon in the lower-left hand corner to open the Start menu
    A screenshot of the Windows desktop, with the Start menu icon highlighted with a rectangle and an arrow
  4. If you are installing a Xerox printer, type "\\xprint" (no quotation marks). If you are installing any other printer, type "\\duprint" (no quotation marks).
    A screenshot of the search bar in the Windows start menu, demonstrating the \\duprint and \\xprint commands
  5. Press Enter or click Open
  6. You will be presented with a list of printers. Find your printer in the list, and double-click it to install it.
    A screenshot of the \\xprint Network printer screen
  7. The printer should install, and you should now be able to select it when printing a document.

Mac OS

Steps

Installing Printers Through Duquesne Self Service

In many cases, department printers can be added to computers through the Self Service app.

*If you have an issue with the Self Service printer tool failing, connect to GlobalProtect VPN and try to add the printer again.*

  1. Determine whether the printer you want to install is a Xerox or an HP or Brother printer
  2. Find the device name of your printer; this will typically be formatted with an abbreviation of the building it is located in, followed by a room number and the brand of the printer. For example, a Xerox printer located in room 413 of College Hall will be named ch413xerox. If you do not know the printer name, ask your department supervisor to provide this information.
  3. Open Finder
    A screenshot of the Finder icon on macOS
  4. Click on Applications on the left
    A screenshot of the Applications folder on macOS
  5. Locate and open Self Service
    A screenshot of the DU Self Service App
  6. If prompted, click on the Log In button on the bottom-left side of Self-Service, and sign in using your MultiPass
    A screenshot of the DU Self Service macOS login page
  7. In the search bar in the top left of the box, type "Print" and look for the one that says "Add Printers (HP or Xerox)" and click "Run".
  8. After clicking "Run", a box will pop up like the one shown below. This is where you choose the building from the drop down menu that has the printer you want.

      

     9. Once you have chosen your building, the next screen will have another drop down menu that lists all available printers for the building you chose. Click on whichever printer you would like to install from this list.

10. You will then get a pop up box showing that the printer was installed successfully. 

 

Installing Printers on macOS by Hostname

 

Please follow the article here for instructions to add a printer to a Mac by hostname.

 

Note

  • You will need to be connected to the Duquesne network in order to print to a Duquesne network printer.
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