Issue
How can I authenticate using Duo Multi‑Factor Authentication (MFA) while traveling internationally if I don’t have Wi‑Fi or cellular service on my mobile device?
How to use Duo Passcode?
Environment
Duo MFA
Resolution
Using a Passcode from the DUO Mobile app
- Sign in to a Duquesne online service, such as the Duquesne Portal or your email.
- When the Duo authentication prompt appears, select Enter a Passcode.
- Open the Duo Mobile app on your mobile device.
- Locate the six-digit passcode displayed next to Duquesne University.
- Enter the passcode in the Duo authentication prompt to complete the login.
Summary
Duo Multi-Factor Authentication (MFA) can be used while traveling, even without Wi-Fi or cellular data. Before your trip, ensure your mobile device is enrolled in Duo MFA and has the Duo Mobile app installed.