How To: Open the Software Center (Windows) or Self Service (Mac) on a Duquesne-managed Computer

Description

Nearly all Duquesne-managed Macs and PCs are configured with an "endpoint configuration manager." This is a type of software that enables users to self-install selected Duquesne-managed software, and helps keep them fully up-to-date. Sometimes, it is necessary to access this endpoint configuration manager in order to install new software or update existing software on your device. On Windows, the manager is called the Software Center, and on Mac, it is called Self Service. This article explains how you can launch both.

Software Center (Windows)

  1. In the lower left-hand corner of your screen, click the Windows icon to open the Start Menu
    Windows Start Menu icon
  2. Open the Software Center in one of two ways:
    1. Click the Software Center icon in the Tiles menu on the right-hand side of the Start Menu
      Software Center tile menu
    2. Type "Software Center" to search for the Software Center, and click on the app icon to launch it
      Searching for the Software Center
  3. You are now in the Software Center
    Software Center

Self Service (macOS)

  1. Open Finder
    A screenshot of the Finder icon on macOS
  2. Click on Applications on the left
    A screenshot of the Applications folder on macOS
  3. Locate and open Self Service
    A screenshot of the DU Self Service App

Details

Article ID: 144
Created
Tue 11/29/22 11:21 AM
Modified
Fri 1/27/23 1:22 PM

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