Computer & Mobile Device Support

Support for all types of end-point devices: Laptops, desktops, mobile devices, etc.

Articles (18)

Computer Labs Usage Guidelines

Guidelines to follow when using a University Computer Lab.

Help! I Can't Sign In To My Duquesne-managed Computer

Help! My Display (Computer Monitor) Isn't Working!

How To: Access a Classroom Lab in DOVE Classroom

How To: Clear DNS Cache on Your Computer

How To: Clear Your Browser Cache

How To: Configure iCloud Storage on Your Mac

How To: Configure OneDrive on Windows

How To: Find Information About Your Duquesne-managed Computer

How To: Force Quit an Application

How To: Map a Network Drive

How To: Open the Software Center (Windows) or Self Service (Mac) on a Duquesne-managed Computer

macOS Updates

Faculty and staff can install macOS updates through the App Store and third-party application updates using Self-Service.

MacOS Upgrade Process

This article goes through the process of upgrading your Mac computer to the latest available version of MacOS.

Mobile iOS Device Support Levels

Duquesne supports Apple iOS devices that are enrolled in the University's device management system and capable of using Apple's latest iOS version.

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Operating System Support (Windows and macOS)

Duquesne uses Windows and macOS operating systems to meet the University's computing needs.

Windows Updates

University-managed devices using a Windows operating system (OS) will receive updates through Software Center on a monthly basis.