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Services or Offerings?
Active Directory, OU, or Computer Log on Access
  1. Services
  2. Information Technology
  3. Accounts, Passwords, & Access
This service provides the ability to request access to log onto a computer within the domain.
Appliances
  1. Services
  2. Facilities Management
Service of University owned appliances.
Budget Transfers/Inquiries
  1. Services
  2. Budget & Accounting
Use this service to submit budget transfers and inquiries related to departmental budgets.
Electrical
  1. Services
  2. Facilities Management
Electrical needs such as lighting, fuses, wiring, etc.
Email
  1. Services
  2. Information Technology
  3. Email & Calendaring
Students, faculty and staff receive University email account through our Microsoft Office 365 subscription, which provides access to email, calendaring and other collaboration tools.
Events - Facilities Management
  1. Services
  2. Facilities Management
Event needs performed by Facilities Management staff.
Handshake - Career Services
  1. Services
  2. Information Technology
  3. Software & Applications
Schedule an in-person or virtual appointment with Duquesne's Center for Career Development Career Consultant through Handshake.
Housekeeping
  1. Services
  2. Facilities Management
Housekeeping services such as cleaning, pest response, supplies restocking, etc.
HVAC/Utilities/Welding
  1. Services
  2. Facilities Management
HVAC services such as too hot/cold, boiler, damper and duct work, etc.
MultiPass
  1. Services
  2. Information Technology
  3. Accounts, Passwords, & Access
MultiPass is your single username and password that you will use to sign into all Duquesne online resources, including the Duquesne Portal, Canvas, DuqNet Wi-Fi and your University email as well as all University-managed computers and podiums.
Plumbing
  1. Services
  2. Facilities Management
Plumbing services such as toilet, sink, water fountain work, etc.
Report a Compromised Account
  1. Services
  2. Information Technology
  3. Cybersecurity
This provides the ability to report to the IT Service Desk when you believe an account has been hacked.
UKG Ready (Kronos)
  1. Services
  2. Information Technology
  3. Banner, Integration, & Reporting
  4. Administrative Applications
UKG Ready is an electronic time and attendance system used by hourly staff to record worked time.
Watermark Student Learning & Licensure ePortfolio (Formerly Via)
  1. Services
  2. Information Technology
  3. Software & Applications
A modern and flexible platform that offers innovative tools to drive student learning assessment, portfolios, and field experiences.
General Request - Facilities Management
  1. Services
  2. Facilities Management
General Facilities Management requests if you are not sure which service to use.