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IT Service Desk - Submit a Ticket (Non Duquesne Students or Employees)
IT Service Desk - Submit a Ticket (Non Duquesne Students or Employees)
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Can't find what you are looking for in the Service Catalog? Submit a ticket here!
Subject
A short description to explain the nature of a ticket.
Best Number to Call
Impact
The impact, in terms of number of individuals, of a ticket.
Individual
Multiple Individuals
Multiple Departments
Campus Wide
Urgency
The importance of a ticket and how quickly it needs attention.
Work not affected
Work Degraded
Work Blocked
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code