Description
If you have received a message that you believe is phishing, follow the steps below obtain the message headers to include in your "Report Issue" for the Service "Phishing and Spam Emails."
Table of Contents
Steps
Retrieving Message Headers in the Outlook Web App
1. Double click the message to open it in a new window.
2. Click the three dots (…) next to the Forward Arrow () near the top of the email.
3. Click on “View” on the dropdown menu.
4. Click on "View Message Details."
5. A new window will pop up with the header information. Copy all of the information and paste into the desired location (Text document, Email, Word).
To easily grab the information, you can right click (Ctrl + Click on Mac) and "Select All", then press "Ctrl + C" to copy, (Cmd + C on Mac)
Retrieving Message Headers on Outlook for Windows
- Double-click on the email you are trying to retrieve message headers for
- Click File in the upper-left hand corner
- Click Properties
- Click on the text inside the Internet headers box and press CTRL+A (the CTRL key and the A key at the same time). Then, right-click and press Copy
- Right-click to paste the headers wherever you need them posted
Retrieving Message Headers on Outlook on Mac
- Right-click on the email from which you are trying to receive message headers
- Click View Source
- Copy the Header Information from the prompt which comes up
Retrieving Message Headers on Mac Mail
- Click on the email you are trying to retrieve headers from
- In the upper left-hand corner of the screen, click View
- Then, highlight Message, and click All Headers
- The header information will be available to copy in the prompt that comes up
Note about iOS and Android
You cannot retrieve email headers in the iOS Mail app or in the Outlook app for Android and iPhone.