Computer Hardware & Software Repair (Duquesne Owned)

What Is It?

Duquesne uses Dell and Apple computers to meet the University's computing needs. Computing and Technology Services (CTS) offers full warranty support for both manufacturers.

All University-managed computers have an end of life expiration. CTS provides:

  • Full support to equipment 5 years and newer
  • Best-effort support for equipment 5-7 years old. Replacements should be considered for these devices.
  • If the equipment is older than 8 years, or cannot support current supported OS, it will not be supported and should be recycled.

Supported University hardware should always be purchased through the Duquesne University Computer Store.

Hardware minimum requirements

Dell computers

Hardware Component Minimum Requirement (Dell)
Processor Quad-core Intel i5 or i7 (8th generation) processor or above
Memory 8 gigabytes (GB)
Hard Drive Size 256 GB SSD/NVME
Operating System Windows 10 Enterprise (latest edition) * Windows 10 EOL October 2025
Network Compatibility Ethernet or wireless

Apple computers

Hardware Component Minimum Requirement (Apple)
Processor Quad-core Intel i5 or i7 (7th generation) processor or above, M1 chip, M2 chip, M3 chip
Memory 8 gigabytes (GB)
Hard Drive Size 256 GB SSD/NVME
Operating System macOS 13.x (Ventura) or above
Network Compatibility Ethernet or wireless

Who Is Eligible to Use It?

Faculty and Staff

How Much Does It Cost?

Free Under Warranty

 
Request Repair

Related Articles (8)

Faculty and staff can install macOS updates through the App Store and third-party application updates using Self-Service.
Duquesne supports Apple iOS devices that are enrolled in the University's device management system and capable of using Apple's latest iOS version.
Duquesne uses Windows and macOS operating systems to meet the University's computing needs.
University-managed devices using a Windows operating system (OS) will receive updates through Software Center on a monthly basis.

Details

Service ID: 45
Created
Mon 9/26/22 4:12 PM
Modified
Tue 3/5/24 2:28 PM