Popular Services

Can't find what you are looking for in the Service Catalog? Submit a ticket here!


HVAC services such as too hot/cold, boiler, damper and duct work, etc.


University students and employees receive an annual print balance of $90.


This service is reallocates expenses in budgets.


This is for students requesting to cancel their housing at the end of the Fall Semester and will be moving out of their Residence Hall prior to Christmas Break.


Students, faculty and staff receive University email account through our Microsoft Office 365 subscription, which provides access to email, calendaring and other collaboration tools.


Canvas is the University's Learning Management System (LMS) where faculty post course materials and assignments.


Banner is an enterprise resource planning (ERP) application the University uses to record and maintain information and data for its students, employees, alumni and donors.


General Facilities Management requests if you are not sure which service to use.


The Team Dynamix Services Portal & Catalog features a catalog displaying the IT services available to you as a member of the Duquesne community and provides a faster means to get support.


Use this service to submit budget transfers and inquiries related to departmental budgets.


Electrical needs such as lighting, fuses, wiring, etc.


Computing and Technology Services (CTS) offers cybersecurity training for all faculty, staff and students.


Plumbing services such as toilet, sink, water fountain work, etc.


Carpentry needs such as door, floor and wall work, hanging items, windows etc.


MultiPass is your single username and password that you will use to sign into all Duquesne online resources, including the Duquesne Portal, Canvas, DuqNet Wi-Fi and your University email as well as all University-managed computers and podiums.


Banner is an enterprise resource planning (ERP) application the University uses to record and maintain information and data for its students, employees, alumni and donors.


Use this service to direct questions to HR Services and Employee Relations


Locksmith and door services such as keys, card reader and door work, etc.


Phone & Voicemail support as well as conference phone requests.


Students who wish to request housing for one of the University Breaks will need to submit this ticket.


Housekeeping services such as cleaning, pest response, supplies restocking, etc.


Cognos is a business intelligence and reporting tool that allows employees to securely access and produce reports and interactive dashboards.


UKG Ready is an electronic time and attendance system used by hourly staff to record worked time.


Fast and secure network access provided on Duquesne's campus and secure access to restricted University resources and applications while on or away from campus. This includes the DuqNet-IoT wireless network used to connect non-compute devices to Wi-Fi.